Error uploading multiple files from mobile devices using File Dropper widget

1
Hello. We have anonymous users selecting files and taking camera shots from mobile devices and uploading them to an S3 document store using the File dropper widget. We’re seeing many of these upload attempts end in errors from our logs and from issues reported by our user community. Below is the error we see in our logs. We’re not sure how to reproduce it, and we’re interested in any feedback or assistance in resolving it. Thanks!   "message": "Uploading file failed: Unable to extract content parameters [User 'Anonymous_ae161bed-dfb3-45ee-8312-10b19e75dd8a' with session id '0644ed50-XXXX-XXXX-XXXX-XXXXXXXXf786' and roles 'Anonymous']", "attributes": { "node": "Connector", "level": "ERROR", "cause": "org.eclipse.jetty.io.RuntimeIOException: Unable to extract content parameters\n\tat org.eclipse.jetty.server.Request.extractContentParameters(Request.java:559)\n\tat org.eclipse.jetty.server.Request.getParameters(Request.java:460)\n\tat org.eclipse.jetty.server.Request.getParameter(Request.java:1046)\n\tat com.mendix.m2ee.appcontainer.server.request.HttpMxRuntimeRequest.getParameter(HttpMxRuntimeRequest.scala:32)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.readFilePartsFromRequest(FileUploadHelper.scala:163)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.checkFileForUpload(FileUploadHelper.scala:95)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.doUpload(FileUploadHelper.scala:123)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.handleUpload(FileUploadHelper.scala:43)\n\tat com.mendix.webui.requesthandling.FileRequestHandler.handleRequest(FileRequestHandler.scala:45)\n\tat com.mendix.webui.requesthandling.FileRequestHandler.processRequest(FileRequestHandler.scala:33)\n\tat com.mendix.externalinterface.connector.RequestHandler.doProcessRequest(RequestHandler.java:37)\n\tat com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1(MxRuntimeConnector.scala:54)\n\tat com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1$adapted(MxRuntimeConnector.scala:54)\n\tat com.mendix.util.classloading.Runner$.withContextClassLoader(Runner.scala:20)\n\tat com.mendix.external.connector.MxRuntimeConnector.processRequest(MxRuntimeConnector.scala:54)\n\tat com.mendix.basis.impl.MxRuntimeImpl.processRequest(MxRuntimeImpl.scala:221)\n\tat com.mendix.m2ee.appcontainer.server.handler.RuntimeServlet.service(RuntimeServlet.scala:40)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:750)\n\tat org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)\n\tat org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1665)\n\tat org.eclipse.jetty.websocket.servlet.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:170)\n\tat org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)\n\tat org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)\n\tat org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)\n\tat org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1571)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)\n\tat org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1378)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)\n\tat org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)\n\tat org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1544)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)\n\tat org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1300)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)\n\tat org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)\n\tat org.eclipse.jetty.server.Server.handle(Server.java:562)\n\tat org.eclipse.jetty.server.HttpChannel.lambda$handle$0(HttpChannel.java:505)\n\tat org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:762)\n\tat org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:497)\n\tat org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:282)\n\tat org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:319)\n\tat org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)\n\tat org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:412)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:381)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:268)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.lambda$new$0(AdaptiveExecutionStrategy.java:138)\n\tat org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:407)\n\tat org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:894)\n\tat org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1038)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n\nCaused by: java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 30000/30000 ms\n\tat org.eclipse.jetty.server.HttpInput.read(HttpInput.java:307)\n\tat org.eclipse.jetty.server.HttpInput.read(HttpInput.java:272)\n\tat java.base/java.io.BufferedInputStream.read1(Unknown Source)\n\tat java.base/java.io.BufferedInputStream.read(Unknown Source)\n\tat java.base/java.io.FilterInputStream.read(Unknown Source)\n\tat org.eclipse.jetty.server.MultiPartFormInputStream.parse(MultiPartFormInputStream.java:580)\n\tat org.eclipse.jetty.server.MultiPartFormInputStream.getParts(MultiPartFormInputStream.java:474)\n\tat org.eclipse.jetty.server.MultiParts$MultiPartsHttpParser.getParts(MultiParts.java:85)\n\tat org.eclipse.jetty.server.Request.getParts(Request.java:2298)\n\tat org.eclipse.jetty.server.Request.extractContentParameters(Request.java:552)\n\tat org.eclipse.jetty.server.Request.getParameters(Request.java:460)\n\tat org.eclipse.jetty.server.Request.getParameter(Request.java:1046)\n\tat com.mendix.m2ee.appcontainer.server.request.HttpMxRuntimeRequest.getParameter(HttpMxRuntimeRequest.scala:32)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.readFilePartsFromRequest(FileUploadHelper.scala:163)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.checkFileForUpload(FileUploadHelper.scala:95)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.doUpload(FileUploadHelper.scala:123)\n\tat com.mendix.webui.requesthandling.FileUploadHelper.handleUpload(FileUploadHelper.scala:43)\n\tat com.mendix.webui.requesthandling.FileRequestHandler.handleRequest(FileRequestHandler.scala:45)\n\tat com.mendix.webui.requesthandling.FileRequestHandler.processRequest(FileRequestHandler.scala:33)\n\tat com.mendix.externalinterface.connector.RequestHandler.doProcessRequest(RequestHandler.java:37)\n\tat com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1(MxRuntimeConnector.scala:54)\n\tat com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1$adapted(MxRuntimeConnector.scala:54)\n\tat com.mendix.util.classloading.Runner$.withContextClassLoader(Runner.scala:20)\n\tat com.mendix.external.connector.MxRuntimeConnector.processRequest(MxRuntimeConnector.scala:54)\n\tat com.mendix.basis.impl.MxRuntimeImpl.processRequest(MxRuntimeImpl.scala:221)\n\tat com.mendix.m2ee.appcontainer.server.handler.RuntimeServlet.service(RuntimeServlet.scala:40)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:750)\n\tat org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)\n\tat org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1665)\n\tat org.eclipse.jetty.websocket.servlet.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:170)\n\tat org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)\n\tat org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)\n\tat org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)\n\tat org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1571)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)\n\tat org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1378)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)\n\tat org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)\n\tat org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1544)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)\n\tat org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1300)\n\tat org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)\n\tat org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)\n\tat org.eclipse.jetty.server.Server.handle(Server.java:562)\n\tat org.eclipse.jetty.server.HttpChannel.lambda$handle$0(HttpChannel.java:505)\n\tat org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:762)\n\tat org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:497)\n\tat org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:282)\n\tat org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:319)\n\tat org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)\n\tat org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:412)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:381)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:268)\n\tat org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.lambda$new$0(AdaptiveExecutionStrategy.java:138)\n\tat org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:407)\n\tat org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:894)\n\tat org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1038)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n\nCaused by: java.util.concurrent.TimeoutException: Idle timeout expired: 30000/30000 ms\n\tat org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:166)\n\tat org.eclipse.jetty.io.IdleTimeout.idleCheck(IdleTimeout.java:108)\n\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)\n\tat java.base/java.util.concurrent.FutureTask.run(Unknown Source)\n\tat java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n", "timestamp": 1673569107789 } } }  
asked
5 answers
1

Many uploaded files are camera shots from iOS devices. I would estimate these to be under 4 MB, on average. Multiple files are being uploaded together. These files consist of documents that prove identity and employment.

I will reply with another comment with hard numbers for those that have uploaded successfully. Thanks for your inquiry.

answered
0

That's a good suggestion, Abhishek. I'll post an update with results later. Thanks!

answered
0

Unfortunately, we have not been able to find a solution for this issue. It has happened 626 times in production over the past month. I filed a Mendix ticket, but i have gotten no resolution there, either. The most recent error log is attached.
 

2023-05-11T15:57:33.199568 [APP/PROC/WEB/1]   ERROR - Connector: Uploading file failed: Unable to extract content parameters [User 'Anonymous_b6d33ea0-29ec-450c-ab94-8c67ebaa6d01' with session id 'fa901ebc-XXXX-XXXX-XXXX-XXXXXXXXaafb' and roles 'Anonymous']
2023-05-11T15:57:33.199582 [APP/PROC/WEB/1]   ERROR - Connector: org.eclipse.jetty.io.RuntimeIOException: Unable to extract content parameters
2023-05-11T15:57:33.199586 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.extractContentParameters(Request.java:559)
2023-05-11T15:57:33.199596 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.getParameters(Request.java:460)
2023-05-11T15:57:33.199661 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.getParameter(Request.java:1046)
2023-05-11T15:57:33.199752 [APP/PROC/WEB/1]  	at com.mendix.m2ee.appcontainer.server.request.HttpMxRuntimeRequest.getParameter(HttpMxRuntimeRequest.scala:32)
2023-05-11T15:57:33.199766 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.readFilePartsFromRequest(FileUploadHelper.scala:163)
2023-05-11T15:57:33.199821 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.checkFileForUpload(FileUploadHelper.scala:95)
2023-05-11T15:57:33.199917 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.doUpload(FileUploadHelper.scala:123)
2023-05-11T15:57:33.199987 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.handleUpload(FileUploadHelper.scala:43)
2023-05-11T15:57:33.200042 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileRequestHandler.handleRequest(FileRequestHandler.scala:44)
2023-05-11T15:57:33.200099 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileRequestHandler.processRequest(FileRequestHandler.scala:32)
2023-05-11T15:57:33.200161 [APP/PROC/WEB/1]  	at com.mendix.externalinterface.connector.RequestHandler.doProcessRequest(RequestHandler.java:37)
2023-05-11T15:57:33.200226 [APP/PROC/WEB/1]  	at com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1(MxRuntimeConnector.scala:54)
2023-05-11T15:57:33.200330 [APP/PROC/WEB/1]  	at com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1$adapted(MxRuntimeConnector.scala:54)
2023-05-11T15:57:33.200379 [APP/PROC/WEB/1]  	at com.mendix.util.classloading.Runner$.withContextClassLoader(Runner.scala:20)
2023-05-11T15:57:33.200442 [APP/PROC/WEB/1]  	at com.mendix.external.connector.MxRuntimeConnector.processRequest(MxRuntimeConnector.scala:54)
2023-05-11T15:57:33.200510 [APP/PROC/WEB/1]  	at com.mendix.basis.impl.MxRuntimeImpl.processRequest(MxRuntimeImpl.scala:221)
2023-05-11T15:57:33.200553 [APP/PROC/WEB/1]  	at com.mendix.m2ee.appcontainer.server.handler.RuntimeServlet.service(RuntimeServlet.scala:40)
2023-05-11T15:57:33.200629 [APP/PROC/WEB/1]  	at javax.servlet.http.HttpServlet.service(HttpServlet.java:750)
2023-05-11T15:57:33.200730 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)
2023-05-11T15:57:33.200743 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1665)
2023-05-11T15:57:33.200793 [APP/PROC/WEB/1]  	at org.eclipse.jetty.websocket.servlet.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:170)
2023-05-11T15:57:33.200836 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
2023-05-11T15:57:33.200869 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
2023-05-11T15:57:33.200957 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)
2023-05-11T15:57:33.200994 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
2023-05-11T15:57:33.201040 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1571)
2023-05-11T15:57:33.201088 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
2023-05-11T15:57:33.201153 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1378)
2023-05-11T15:57:33.201183 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)
2023-05-11T15:57:33.201250 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)
2023-05-11T15:57:33.201281 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1544)
2023-05-11T15:57:33.201356 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)
2023-05-11T15:57:33.201390 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1300)
2023-05-11T15:57:33.201446 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)
2023-05-11T15:57:33.201513 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
2023-05-11T15:57:33.201572 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Server.handle(Server.java:562)
2023-05-11T15:57:33.201633 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpChannel.lambda$handle$0(HttpChannel.java:505)
2023-05-11T15:57:33.201722 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:762)
2023-05-11T15:57:33.201780 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:497)
2023-05-11T15:57:33.201835 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:282)
2023-05-11T15:57:33.201936 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:319)
2023-05-11T15:57:33.201951 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
2023-05-11T15:57:33.202025 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)
2023-05-11T15:57:33.202065 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:412)
2023-05-11T15:57:33.202134 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:381)
2023-05-11T15:57:33.202188 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:268)
2023-05-11T15:57:33.202263 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.lambda$new$0(AdaptiveExecutionStrategy.java:138)
2023-05-11T15:57:33.202281 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:407)
2023-05-11T15:57:33.202371 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:894)
2023-05-11T15:57:33.202421 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1038)
2023-05-11T15:57:33.202483 [APP/PROC/WEB/1]  	at java.base/java.lang.Thread.run(Unknown Source)
2023-05-11T15:57:33.202604 [APP/PROC/WEB/1]  Caused by: java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 30000/30000 ms
2023-05-11T15:57:33.202645 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:307)
2023-05-11T15:57:33.202742 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:272)
2023-05-11T15:57:33.202760 [APP/PROC/WEB/1]  	at java.base/java.io.BufferedInputStream.read1(Unknown Source)
2023-05-11T15:57:33.202835 [APP/PROC/WEB/1]  	at java.base/java.io.BufferedInputStream.read(Unknown Source)
2023-05-11T15:57:33.202888 [APP/PROC/WEB/1]  	at java.base/java.io.FilterInputStream.read(Unknown Source)
2023-05-11T15:57:33.202919 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.MultiPartFormInputStream.parse(MultiPartFormInputStream.java:580)
2023-05-11T15:57:33.203246 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.MultiPartFormInputStream.getParts(MultiPartFormInputStream.java:474)
2023-05-11T15:57:33.203264 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.MultiParts$MultiPartsHttpParser.getParts(MultiParts.java:85)
2023-05-11T15:57:33.203306 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.getParts(Request.java:2298)
2023-05-11T15:57:33.203332 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.extractContentParameters(Request.java:552)
2023-05-11T15:57:33.203401 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.getParameters(Request.java:460)
2023-05-11T15:57:33.203413 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Request.getParameter(Request.java:1046)
2023-05-11T15:57:33.203419 [APP/PROC/WEB/1]  	at com.mendix.m2ee.appcontainer.server.request.HttpMxRuntimeRequest.getParameter(HttpMxRuntimeRequest.scala:32)
2023-05-11T15:57:33.203456 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.readFilePartsFromRequest(FileUploadHelper.scala:163)
2023-05-11T15:57:33.203461 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.checkFileForUpload(FileUploadHelper.scala:95)
2023-05-11T15:57:33.203506 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.doUpload(FileUploadHelper.scala:123)
2023-05-11T15:57:33.203519 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileUploadHelper.handleUpload(FileUploadHelper.scala:43)
2023-05-11T15:57:33.203532 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileRequestHandler.handleRequest(FileRequestHandler.scala:44)
2023-05-11T15:57:33.203544 [APP/PROC/WEB/1]  	at com.mendix.webui.requesthandling.FileRequestHandler.processRequest(FileRequestHandler.scala:32)
2023-05-11T15:57:33.203623 [APP/PROC/WEB/1]  	at com.mendix.externalinterface.connector.RequestHandler.doProcessRequest(RequestHandler.java:37)
2023-05-11T15:57:33.203662 [APP/PROC/WEB/1]  	at com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1(MxRuntimeConnector.scala:54)
2023-05-11T15:57:33.203686 [APP/PROC/WEB/1]  	at com.mendix.external.connector.MxRuntimeConnector.$anonfun$processRequest$1$adapted(MxRuntimeConnector.scala:54)
2023-05-11T15:57:33.203761 [APP/PROC/WEB/1]  	at com.mendix.util.classloading.Runner$.withContextClassLoader(Runner.scala:20)
2023-05-11T15:57:33.203774 [APP/PROC/WEB/1]  	at com.mendix.external.connector.MxRuntimeConnector.processRequest(MxRuntimeConnector.scala:54)
2023-05-11T15:57:33.203787 [APP/PROC/WEB/1]  	at com.mendix.basis.impl.MxRuntimeImpl.processRequest(MxRuntimeImpl.scala:221)
2023-05-11T15:57:33.203821 [APP/PROC/WEB/1]  	at com.mendix.m2ee.appcontainer.server.handler.RuntimeServlet.service(RuntimeServlet.scala:40)
2023-05-11T15:57:33.203863 [APP/PROC/WEB/1]  	at javax.servlet.http.HttpServlet.service(HttpServlet.java:750)
2023-05-11T15:57:33.203931 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)
2023-05-11T15:57:33.203969 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1665)
2023-05-11T15:57:33.204029 [APP/PROC/WEB/1]  	at org.eclipse.jetty.websocket.servlet.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:170)
2023-05-11T15:57:33.204040 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
2023-05-11T15:57:33.204092 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
2023-05-11T15:57:33.204108 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)
2023-05-11T15:57:33.204162 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
2023-05-11T15:57:33.204166 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1571)
2023-05-11T15:57:33.204254 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
2023-05-11T15:57:33.204304 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1378)
2023-05-11T15:57:33.204365 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)
2023-05-11T15:57:33.204417 [APP/PROC/WEB/1]  	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)
2023-05-11T15:57:33.204486 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1544)
2023-05-11T15:57:33.204551 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)
2023-05-11T15:57:33.204622 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1300)
2023-05-11T15:57:33.204645 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)
2023-05-11T15:57:33.204692 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
2023-05-11T15:57:33.204704 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.Server.handle(Server.java:562)
2023-05-11T15:57:33.204776 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpChannel.lambda$handle$0(HttpChannel.java:505)
2023-05-11T15:57:33.204780 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:762)
2023-05-11T15:57:33.204782 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:497)
2023-05-11T15:57:33.204805 [APP/PROC/WEB/1]  	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:282)
2023-05-11T15:57:33.204864 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:319)
2023-05-11T15:57:33.204890 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
2023-05-11T15:57:33.204970 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)
2023-05-11T15:57:33.205039 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:412)
2023-05-11T15:57:33.205078 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:381)
2023-05-11T15:57:33.205099 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:268)
2023-05-11T15:57:33.205126 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.lambda$new$0(AdaptiveExecutionStrategy.java:138)
2023-05-11T15:57:33.205166 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:407)
2023-05-11T15:57:33.205169 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:894)
2023-05-11T15:57:33.205205 [APP/PROC/WEB/1]  	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1038)
2023-05-11T15:57:33.205234 [APP/PROC/WEB/1]  	at java.base/java.lang.Thread.run(Unknown Source)
2023-05-11T15:57:33.205334 [APP/PROC/WEB/1]  Caused by: java.util.concurrent.TimeoutException: Idle timeout expired: 30000/30000 ms
2023-05-11T15:57:33.205345 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:166)
2023-05-11T15:57:33.205389 [APP/PROC/WEB/1]  	at org.eclipse.jetty.io.IdleTimeout.idleCheck(IdleTimeout.java:108)
2023-05-11T15:57:33.205392 [APP/PROC/WEB/1]  	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
2023-05-11T15:57:33.205424 [APP/PROC/WEB/1]  	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
2023-05-11T15:57:33.205451 [APP/PROC/WEB/1]  	at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
2023-05-11T15:57:33.205477 [APP/PROC/WEB/1]  	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
2023-05-11T15:57:33.205568 [APP/PROC/WEB/1]  	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
2023-05-11T15:57:33.205571 [APP/PROC/WEB/1]  	at java.base/java.lang.Thread.run(Unknown Source)

 

answered
0

No solution had been found yet. We're muddling through with instructions to try, which work much of the time. Eventually, the documents are being uploaded, but the end user experience is not what we want.

answered
0

Hi Ned,

 

We experienced the same error on our Production environment. And we were able to reproduce it on our ACC environment by uploading 10 PDF files of each 8,9MB with the filedropper, and afterwards quickly closing the tab in your browser.

 

Besides, we also see a major spike in our application node CPU usage at the same time this error occurs (on PRD as well as when we reproduced this error on ACC). Do you also see this CPU spike?

answered