Hi Tshepang,
The User Info tab is a direct replacement of the old authentication tab. It appears the academy course your are following may not have been updated inline with the Feedback Module so the screenshots/instructions may appear different. Which course are you following, I can then raise this issue with the academy content team.
Same issue with me it seem that the module is not updated. I hope they will find time to update the modules
Still not updated...
Is there another way to alter authentication for the feedback widget? There is not even a user info tab and there is nothing about authentication in any of the other tabs either: