Hi everyone, I have a question about best practices for events that must trigger when passed a due date. What are your best practices to implement the following example?: If I have a project in which users can submit requests and I want a due date to be set in let's say 5 days (for the request to be fulfilled). What are your best practices for setting a "notification trigger" in case the due date has passed when the request was not fulfilled? (this could be a email that notifies that the request was not fulfilled, etc). Some people I know, have implemented this by a Scheduled Event, that checks daily for unfulfilled requests. But I simply want to know other alternatives that the community can suggest for this scenarios. Best regards!
asked
Oswaldo Valles
1 answers
1
Hi Oswaldo,
An another way would be to use the Workflow Module.
You can assign the User a Usertask to fill out the Form and this Usertask Activity have the Config "due Date".