Question

Create Task for requestor to get more information on request

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Hi Team , I am working on workflow where the requestor raised a request and it follow different level of Approval . I need a functionality where if approver need more information on request or any change in the request he can send the request back in flow to requestor to make necessary changes before the task move further in flow . How can I achieve it .

asked 2024-12-17

Himanshu Chauhan

2 answers

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Hi Himanshu Chauhan,

Go through the workflow module to understand https://docs.mendix.com/refguide/workflows/

Once the workflow started we need to set sepearte usertask page for the approvers based on that the workflow task will execute

answered 2024-12-17

Pragadeeswaran Sivakumar

Shivam Chauhan · Accepted Answer · 2024-12-17

Hi Himanshu , In your outcome of level you can set 3 outcome (Approve, Reject and Information required ) . Add you comment in below comment section and In information requested button create a task for requestor . In this case now you will have Task inbox for requestor as well and requestor will receive the task in this inbox ,once requestor resolve the task only after that again the approver will get the task back in his bucket to re-check and take action .