How to raise a support ticket regarding my certification?

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Hi,I have given my mendix intermediate certification developer exam on monday. It's been 3 business days but I haven't received the certificate yet. I wanted to raise a ticket at mendix support... but I don't understand what to be selected while doing it.Select your issue belowNon-Standard changeStandard changeStandard change: Request AQM licenseStandard change: Request APD licenseStandard change: Request Private Cloud Operator licenseIncidentStandard change: Assign Mendix AdminStandard change: Change Mendix Cloud URLStandard change: Change On-Prem Licensed NodeStandard change: Reset Google AuthenticatorRequest for InformationStandard change: Request ATS license
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1 answers
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Hi Nihanth,

In the exam guide as well as during the exam process itself you are informed that it may take 5 business days. Occasionally it might take a bit longer due to PTO or sick leave. If you haven't received your result by mid next week, I would recommend submitting a support ticket in the "Request for Information" category.

Kind regards,

Micha Friede

Developer Learning Lead
Mendix Academy

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