Deeplinks & their possible interactions with Hybrid Mobile Apps

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Hi everyone,Just a quick background and context; We've created our own Chatbot for our intranet application (Both web and mobile) and one of the most important features is the employee can ask the Chatbot AI to give them a redirection link to the a specific service such as Leave Requests instantly instead of navigating for upmost convience.By utilizing deeplinks we were able to achieve the initial goal, however, we encountered an issue on the mobile app where the redirection would open the web version.My question is, does anyone have any experience or any similair case where they succeded somehow by separating deeplinks for mobile and web app?Thank you very much :)
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1 answers
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Hi Ibrahim,


What you’re seeing is expected behavior. By default, Mendix deeplinks are handled as web links, so on mobile devices they are typically opened in the browser unless native deep linking is explicitly configured.


I would recommend the following approach:


  • Keep your existing web deeplinks as they are (no change needed)
  • Implement native deep linking separately for the mobile app using the official Mendix approach:


This setup allows your native app to correctly handle links and open the right screen inside the app instead of falling back to the web version.


So instead of trying to make one link behave differently automatically, the clean approach in Mendix is:


  • Web → handled by standard deeplinks
  • Native → handled via native deep link configuration


This aligns with how Mendix structures mobile capabilities and avoids unexpected browser redirects.


If this resolves your issue, you can mark it as accepted.


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