White screen after login in native mobile app – synchronization error in logs

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I’m currently developing a native mobile app in Mendix. Occasionally, after logging in through the developer app, the application shows only a white screen and does not load any UI.When I checked the logs, I noticed a synchronization-related error.Has anyone faced a similar issue? What could be causing this synchronization error, and how can I resolve it so the app loads correctly after login?
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1 answers
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Hi praveen


There are Lot of reasons which leads to this scene but the primary issue is that the Sync is failed. Check the logs that Performing simultaneous synchronizations is not supported. Please try again after the current synchronization is completed" means two sync operations were triggered at the same time.

or there might be any conflict with the offline database sync which occurs when the mobile has the cache of database structure and the new sync is trying to execute.


To verify this just try to clear the cache and check.


I hope this helps!!

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