This usually happens if you have older versions of the required .jar files in your userlib.
To fix this, look in your userlib and see if you have any .jar files with the same name. If you do, delete the ones with the lowest version numbers, keeping the highest only.
It is also worth looking in your vendorlib to see if you have a version there. If you do, delete the versions in the userlib.
I hope this helps. Good luck!
Hi!
Have you had a look at your userlib folder? Perhaps you have missing or duplicate JARs in which case you should remove the old ones and restart your app.
Are you using the Excel Document Export Overview page? Did you create a template there for the export? If so, please make sure that the configuration is correct, especially the input object.