Hi Ruturaj Dharav
This is a DNS/Network connectivity issue, not a Mendix bug. When you run Mendix Studio Pro installer inside a Virtual Machine, the installer needs to download additional components from Mendix's CDN/servers during setup. The VM's network stack is failing to resolve those hostnames meaning it can't find the download servers. First you need to ping google.com from the VM to check the internet access.Switch VM adapter to NAT mode and Set DNS to 8.8.8.8 in VM network settings.
I hope this helps
Hi,
This issue is not specific to Mendix itself, but to network/DNS resolution inside the VM. The error:
“The server name or address could not be resolved”
means the VM cannot reach Mendix download servers.
1. Verify internet access inside VM
Open browser in VM and check:
If not accessible → it’s a network issue.
2. Fix DNS configuration
Set a public DNS in your VM:
Then retry installation.
3. Check proxy/firewall
If your environment uses a proxy:
Mendix Studio Pro installer requires access to multiple endpoints.
4. Use offline installer (recommended for VM)
Download Mendix Studio Pro on host machine and copy to VM, then install.
This avoids runtime download failures during setup.
5. Check VM network mode
Ensure VM network is:
The problem is due to VM network/DNS/proxy restrictions, not Mendix. Once the VM can resolve external domains, Studio Pro installation works normally.