My Proceed Buttons are not showing in MFSM App

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My Proceed Buttons are not showing in MFSM App like Start Journey and Start Work. I need to execute the WorkOrders via the Web Execution Layer. I am getting bunch of errors while executing the app.So How to proceed further...
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1 answers
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Hi Rahul,

I watched the video. It looks like the Proceed action bar itself is not being rendered, which is why actions like Start Journey and Start Work are missing.


A few things I'd recommend checking:

  • Verify that the activity is assigned to the logged-in technician.
  • Check the current execution status of the activity. These actions are only displayed for specific workflow states.
  • Ensure the Web Execution Layer is configured correctly and that all required workflow transitions are enabled.
  • If you've customized the standard app, compare your project with the standard implementation to ensure no microflows, snippets, or security settings related to the Proceed actions have been modified.
  • Also check the browser console and runtime logs for any JavaScript or REST API errors that may prevent the action bar from loading.


Could you also share the runtime logs or browser console errors? That would help narrow down the root cause.


Kindly mark this as the accepted answer if it helps.

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