Issue with Custom Domain – Continuous Page Reload After Login

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Hi Everyone, I have configured a custom domain URL for my Test and Acceptance environment.I followed all the standard steps mentioned in the document: Created and configured the CNAME record Uploaded the SSL/TLS certificate (including intermediate certificate chain) Added the custom domain under the Network tab of the environment Configured the ApplicationRootUrl in the Runtime settings When I access the application using the custom domain URL, I am able to log in successfully using Mendix local login.However, after login, the role-based landing page keeps reloading continuously, and I am unable to navigate to any page. The application appears to be stuck in a reload loop. The same application works as expected when accessed via the default Mendix Cloud URL. Has anyone faced a similar issue after configuring a custom domain? Are there any additional settings (cookies, security headers, runtime configs, etc.) that need to be checked? Mendix Modeler:10.24.11 .
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1 answers
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A couple of things to check:

- if you remove the custom URL and then visit the home page does the infinite loop still occur?

- is the custom URL definitely going to the landing page you expect?

- if you make that landing page anonymous temporarily does the redirecting still occur?

 

My suspicion is that this is a role access thing as you're actually being sent to a different page than you think you are as part of the CNAME record.

But, start with those, an if not, come back and post the URL of a test environment, and a pic of the cname record etc so we can see if we can spot anything else.

(in terms of runtime settings, the only other one we have set (and we have a custom domain) is "com.mendix.core.SameSiteCookies" set to "None")

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