Yes, this exists. Mendix added Service Accounts to Control Center for exactly this use case.
- Created and managed by company admins in Control Center -> Service Accounts.
- Not tied to a real person, so they survive employee offboarding.
- Added to apps with a role (e.g., Deployment Manager) just like a regular user.
- You generate PATs against the service account and use them in CI/CD for the Deploy API.
If you don't see the menu, you likely need company-level admin rights, or the feature may be license/edition-gated. worth pinging your license manager.
Until you get it enabled, the historical workaround is the generic mailbox-backed user (shared inbox, normal Mendix account, PAT on top). It works but consumes a regular user seat and shows up as a real user in audits, so I'd push for the native Service Account route.
If this resolves your issue, you can mark it as accepted.