IAL/AAL Upgrade Required for Mendix Application Licensing

0
I'm trying to obtain a license for a Mendix application to deploy it on the Siemens Industrial Edge platform using Mendix Industrial Edge Plugin. When I attempt to authenticate through the Industrial Edge Hub with Siemens ID account, I'm blocked by the following error:   Error: ZT check error Error Description: Your aal or ial level are not enough to access this application.   It appears my account's Identity Assurance Level (IAL) or Authenticator Assurance Level (AAL) does not meet the security requirements for this application. I have already taken steps to secure my account and have successfully configured Multi-Factor Authentication (MFA). According to my Siemens ID security settings, my Authenticator Assurance Level (AAL) is already at Level 2.   How can I upgrade my account's IAL/AAL to the required level?  
asked
5 answers
1

Dear Marcos Vrielink,

 

Thank you for bringing this to our attention. We are aware of the issue and are actively working on a solution. Please rest assured that we will update you promptly as soon as we have any developments.

Thank you for your patience and understanding.

 

Best regards,

Alexander Oberhof

Siemens Industrial Edge Team

answered
1

Dear Marcos Vrielink,

 

I am pleased to inform you that the issue you reported has now been resolved. Our team has carefully addressed the matter, and everything should be functioning as expected.

Please let us know if you encounter any further issues or have additional questions - we're always happy to assist.

Thank you for your patience and for giving us the opportunity to resolve this for you.

 

Best regards,

Alexander Oberhof

Siemens Industrial Edge Team

answered
0

Dear Alexandre Oberhof,

 

Thank you for the update and for the development team's work on this.

I can confirm that the original issue is resolved, and I am now able to create the Mendix applications for Industrial Edge as expected.

However, I have unfortunately encountered a new issue. While the creation step now works, an error is occurring during the Docker image creation process.

 

Mendix Version: 10.24.9

IE Plugin: 1.6.6

Captura de tela 2025-10-30 135855.png

 

Could you help me with this new problem?

 

Best Regards,

Marcos Vrielink

answered
0

I have the same problem on 10.24.1, any news on this, or any workaround? Seems creating new apps on Mendix for Edge is on halt until further notice?

answered
0

Hello Marcos and Atte, I hope you are fine.

 

This is a known issue and we are currently working on solving it. We will keep you posted as soon as we get some update or solution on it.

 

answered