Marketplace and Cart Icons Show Blank White Page in Mendix 10.24.3 (Works in 9.24.3)

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I am facing an issue in Mendix version 10.24.3 where clicking on the Marketplace or Cart icon shows a blank white page. The same functionality works fine in Mendix 9.24.3. Has anyone else experienced this issue? Is there any configuration or setting that needs to be updated for version 10?  
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Possible causes

  • The Studio’s embedded Marketplace view might rely on a WebView or embedded browser that’s blocked by network/proxy/firewall settings

  • Some static content (JavaScript, CSS) for the Marketplace might not load correctly when upgrading from Mendix 9 → 10

  • Studio cache or corrupted local configurations might be interfering

  • A bug in the version 10.24.3 build (or patch level) causing UI components to fail in that context

🔧 What you can try (in simple steps)

  1. Clear Studio cache / local data

    • Close Studio Pro

    • Delete or rename the folder %LOCALAPPDATA%\Mendix\… or the corresponding path for your OS (where Studio stores local user data)

    • Relaunch Studio Pro and try the Marketplace again

    • Some users report this helped. community.mendix.com+1

  2. Check network/proxy/firewall

    • Ensure that your machine can access https://marketplace.mendix.com/ without restrictions

    • If you're behind a corporate firewall or proxy, check that the embedded browser in Studio is allowed to load external scripts/resources

    • Temporarily disable strict blocking or proxy to test if the blank page issue resolves

  3. Update Studio Pro to a newer patch

    • If you are on 10.24.3, check if there is a 10.24.x patch (10.24.4, 10.24.5, etc) that includes a fix for Marketplace UI issues

    • The 10.24 release notes mention bug-fixes in later patch versions (10.24.4, 10.24.5) for UI issues. Mendix Documentation

    • Upgrading to a later patch may resolve the blank page bug

  4. Right-click and reload the Marketplace pane

    • In Studio Pro, open the Marketplace tab, then right-click the tab header and choose Close Tab (or similar)

    • Then reopen it (via the shopping-cart icon) to reload the view

    • One user found this worked for similar blank-pane issues. community.mendix.com

  5. Workaround: import modules manually

    • If the Marketplace view remains blank, go to https://marketplace.mendix.com/ in an external browser, download the needed module packages (.mpk) manually

    • Then in Studio Pro: Project → Import Module Package to bring them in

    • Not ideal long-term but keeps you unblocked. community.mendix.com

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