Question

For Deeplink URL - 404 Not Found nginx

0

```htmlQuestionI'm getting a 404 Not Found error when users click on deeplink URLs from email, even though this worked previously. What configuration changes might be needed to fix this?ContextThe deeplink URLs were functioning correctly before. The error appears to be server-side (nginx).Error Message404 Not Found nginx```

asked 2026-06-12

Ganesh Gandipally

2 answers

Gurumoorthy J · Answer 1 · 2026-06-14

Hi Ganesh

Nginx is not forwarding deeplink URLs to Mendix it's trying to resolve them as static paths and returning 404. basically in path we might be added these as wildcard ex[ domain.*] which allows all path. Check you nginx for the rules and if it have path based restriction try to configure it to allow.

It is not always the case beacuse mendix is designed to show the root url in browser, I hope this helps

Sachin Yadav · Answer 2 · 2026-06-13

Hi

You need to go to your spritr then envirnoment and in details you will see the netowork tab there you need to add the {/link/} as your request handler and make it active.

The {/link/} must be allowed to the Mendix application, otherwise the cloud/web server can block it before the runtime sees it.

Let me know if it works