Error in execution of monitored action RegularClientAction

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I want to implement Teamcenter integration in an Mendix app. I require urgent help, unfortunately I can not write to support.sw.siemens.com because my account is under the process of registration.    I have successfully managed to Import Vendor and ItemRevisions. But performing certain task like downloading an attachment from Teamcenter or trying to get a bom structure fails. The error message that I get is:    "Error in execution of monitored action 'RegularClientAction' (execution id: 1762876626448-100, execution type: CLIENT)"     Please help me. If required, I can also provide the entire stack trace.      [Resolved]    I recently updated my Teamcenter connector module. The current Teamcenter version (V2506) overwrites most of the JAR files in the userlib folder but accidentally miss few of them (particularly log4j files).  I just deleted the old jar files related to Teamcenter Connector and updated the module again from the marketplace. This resolved the problem. If someone like to have more details, they may contact me. 
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2 answers
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Hi Ayush Pandey

 

This error usually indicates that the Mendix Teamcenter Connector is not correctly configured for the specific action (like downloading attachments or retrieving BOM structures). While importing Vendors and ItemRevisions works, actions involving datasets or structures often require additional microflow setup and proper Teamcenter extension configuration

 

You need to check the below item

1.Ensure you’ve set up the Teamcenter Connector Toolbox correctly. It provides microflows for retrieving structures and datasets.

2.Use the connector’s “Retrieve Structure” microflow and configure which properties/relationships you want to fetch.

3.To download attachments, you must call the “Get Datasets” microflow from ItemRevisions. This retrieves the dataset and allows file download.

4.Make sure your Teamcenter account has the EBOM/CAD-BOM license if you’re trying to fetch BOM structures.[Check this !!].

How to download--> check this link.

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The issue is not yet resloved.

I have attached a screenshot of the microflow where the process actually fails.

I am using a microflow from the marketplace module: TeamcenterToolkit. 

Name of the microflow: Dataset_DownloadFilesOrImagesFromTeamcenter

On the right hand side you can see that the "Dataset" entity is not empty. It indeed shows that there exist a file attachment with name "ipc1752a_x32". However, It fails at this very step. Surprisingly the flow does not even follow the error handling step. It just breaks here and I receive a  "Critical" error message in my console logs. 

Screenshot 2025-11-12 145835.png

answered